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Resources & F.A.Q.
If you don’t find what you need in FAQ documentation or downloads, don’t hesitate to talk to us either over the telephone at 719-634-8202 or by submitting the form below.
Resources & F.A.Q.
If you don’t find what you need in FAQ documentation or downloads, don’t hesitate to talk to us either over the telephone at 866-870-1591 or by submitting the form below.
1. Check for proper line voltage and phase, also proper motor wiring.
2. Binding motor shaft or pump parts.
3. Inadequate ventilation.
4. Fluid being pumped should not exceed 194°F (90°C) for extended periods of time.
1. Check for proper electrical connections to the motor and proper cord size and length.
2. Check for foreign material inside the pump.
3. Remove the bracket and check for impeller rotation without excessive resistance.
4. Remove pump and check shaft rotation for excessive bearing noise.
5. Have authorized serviceman check start switch and/or condenser.
1. Check for proper electrical connections to motor.
2. Check main power box for blown fuse, etc.
3. Check thermal overload on motor.
1. Check to insure that pump is primed.
2. Check for leaking seal.
3. Improper line voltage to motor or incorrect rotation.
4. Check for clogged inlet port and/or impeller.
5. Defective check or foot valve.
6. Check inlet lines for leakage, either fluid or air.
A: Check for:
1. Defective check or foot valve.
2. Inlet line air leakage.
3. Seal leaking.
4. Fluid supply low.
A: If the motor connections are properly set, then you need to check the actual voltage supplied at the motor. It is best to do this with the motor, and any other lights or equipment that share that circuit, running. Using a voltmeter, check the voltage across Line 1 and Line 2 leads. It should be within 5% of the nominal 115 or 230V. It the voltage is low, correct the problem before trying to operate the pump.
With the pump running, slowly close down your valve on the discharge side of the pump. If the noise goes away, then you were hearing cavitation. Cavitation is caused when the pump isn’t getting water re-supplied quickly enough. To remedy this, you need to
1. Reduce the output by partially closing a valve on the discharge, until you reach a point where the cavitation stops.
2. Increase the diameter of pipe on the suction of the pump.
3. Shorten the length of the pipe on the suction of the pump.
4. Reduce the numbers of elbows on the suction of the pump.
5. Lower the elevation of the pump.
Any one or combination of the above changes will help eliminate cavitation.
A: Check to make sure that the supply voltage matches the voltage the motor is set for. In other words, if your motor is wired according to 230 Volt connections, then your supply line must also be 230Volts.
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Check out our robust library of both informational and promotional videos.
Product Downloads
ValuFlo Downloads
VALUFLO 750 SPECIFICATION SHEET
VALUFLO 750 INSTALLATION MANUAL
Sequence Downloads
SEQUENCE 750 INSTALLATION MANUAL
SEQUENCE 1000 INSTALLATION MANUAL
SEQUENCE 4000 INSTALLATION MANUAL
12000SEQ21 SPECIFICATION SHEET
18000SEQ45 SPECIFICATION SHEET
31500SEQ180 SPECIFICATION SHEET
11000PWR72 SPECIFICATION SHEET
POWER 1000 INSTALLATION MANUAL
11200PWR81 SPECIFICATION SHEET
13200PWR81 SPECIFICATION SHEET
SEQUENCE POWER 4000 INSTALLATION MANUAL
PRIMER ALPHA INSTALLATION MANUAL
Genesys Downloads
GENESYS FAMILY DATA SHEET (60HZ, IMPERIAL)
GENESYS FAMILY DATA SHEET (50HZ, METRIC)
GENESYS 3×2-6 DATA SHEETS (60HZ, IMPERIAL)
GENESYS 3×2-6 DATA SHEETS (50HZ, METRIC)
GENESYS 3×2-6 INSTALLATION MANUAL
GENESYS 4×3-9 DATA SHEETS (60HZ, IMPERIAL)
GENESYS 4×3-9 DATA SHEETS (50HZ, METRIC)
GENESYS 4×3-9 INSTALLATION & SERVICE MANUAL
GENESYS 6X4-11 DATA SHEETS (60HZ, IMPERIAL)
Advance Downloads
ADVANCE CHEMICAL RESISTANCE CHART
ADVANCE 1000 – DATA SHEETS (3500 RPM)
ADVANCE 1000 – DATA SHEETS (1800 RPM)
ADVANCE 1000 – DRAWINGS (3500 RPM)
ADVANCE 1000 – DRAWINGS (1800 RPM)
ADVANCE 1000 INSTALLATION MANUAL
ADVANCE 3000 – DATA SHEETS (3500 RPM)
ADVANCE 3000 – DATA SHEETS (1800 RPM)
ADVANCE 3000 – DRAWINGS (3500 RPM)
ADVANCE 3000 – DRAWINGS (1800 RPM)
ADVANCE 3000 INSTALLATION MANUAL
ADVANCE 4000 – DATA SHEETS (3500 RPM)
ADVANCE 4000 – DATA SHEETS (1800 RPM)
ADVANCE 4000 – DRAWINGS (3500 RPM)
ADVANCE 4000 – DRAWINGS (1800 RPM)
C-Shell Downloads
QSYS Downloads
DOWNLOADS COMING SOON
Product Downloads
ValuFlo Downloads
VALUFLO 750 SPECIFICATION SHEET
VALUFLO 750 INSTALLATION MANUAL
Sequence Downloads
SEQUENCE 750 INSTALLATION MANUAL
SEQUENCE 1000 INSTALLATION MANUAL
SEQUENCE 4000 INSTALLATION MANUAL
12000SEQ21 SPECIFICATION SHEET
18000SEQ45 SPECIFICATION SHEET
31500SEQ180 SPECIFICATION SHEET
11000PWR72 SPECIFICATION SHEET
POWER 1000 INSTALLATION MANUAL
11200PWR81 SPECIFICATION SHEET
13200PWR81 SPECIFICATION SHEET
SEQUENCE POWER 4000 INSTALLATION MANUAL
PRIMER ALPHA INSTALLATION MANUAL
Genesys Downloads
GENESYS FAMILY DATA SHEET (60HZ, IMPERIAL)
GENESYS FAMILY DATA SHEET (50HZ, METRIC)
GENESYS 3×2-6 DATA SHEETS (60HZ, IMPERIAL)
GENESYS 3×2-6 DATA SHEETS (50HZ, METRIC)
GENESYS 3×2-6 INSTALLATION MANUAL
GENESYS 4×3-9 DATA SHEETS (60HZ, IMPERIAL)
GENESYS 4×3-9 DATA SHEETS (50HZ, METRIC)
GENESYS 4×3-9 INSTALLATION & SERVICE MANUAL
GENESYS 6X4-11 DATA SHEETS (60HZ, IMPERIAL)
Advance Downloads
ADVANCE CHEMICAL RESISTANCE CHART
ADVANCE 1000 – DATA SHEETS (3500 RPM)
ADVANCE 1000 – DATA SHEETS (1800 RPM)
ADVANCE 1000 – DRAWINGS (3500 RPM)
ADVANCE 1000 – DRAWINGS (1800 RPM)
ADVANCE 1000 INSTALLATION MANUAL
ADVANCE 3000 – DATA SHEETS (3500 RPM)
ADVANCE 3000 – DATA SHEETS (1800 RPM)
ADVANCE 3000 – DRAWINGS (3500 RPM)
ADVANCE 3000 – DRAWINGS (1800 RPM)
ADVANCE 3000 INSTALLATION MANUAL
ADVANCE 4000 – DATA SHEETS (3500 RPM)
ADVANCE 4000 – DATA SHEETS (1800 RPM)
ADVANCE 4000 – DRAWINGS (3500 RPM)
ADVANCE 4000 – DRAWINGS (1800 RPM)
C-Shell Downloads
QSYS Downloads
DOWNLOADS COMING SOON
Contact Info
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Please provide as much information as possible so that we can be as responsive as possible. Model numbers and pump serial numbers are always the place to start. Problem descriptions are also valuable.